Knowledge management department is the department that carries out the monitoring, evaluation, accountability, learning and advocacy work for the organisation. The department leverages the best available and most relevant knowledge based on both evidence and practice, from internal and external sources. The department is mandated to carry out programmes tracking so as to assess the performance of the organisation’s interventions to improve the current and future management of outputs, outcomes and impacts. This assists in measuring if TSURO programs are being implemented according to the plan also tracking progress towards specific targets for transparency, accountability and lessons learnt. It provides a way to assess the crucial link between implementers and beneficiaries on the ground and decision makers, it adds to the retention and development of institutional memory, providing a more robust basis for raising funds and influencing policy change.
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